Thank you for your interest in Vebomall! We aim to get your purchases to you quickly and securely. This policy outlines our shipping and return processes for your reference.

Shipping Information

Processing: Once you place your order, we take 1-2 business days to verify your information and process your payment.
Shipping Time: After processing is complete, your order will ship and take an estimated 3-12 business days for delivery. Unfortunately, at this time, we do not offer expedited shipping options.
Shipping Rates: Shipping rates are calculated at checkout and depend on the weight and destination of your order. You will see the exact shipping cost before finalizing your purchase.
Order Tracking: Once your order ships, you will receive a notification email with tracking information. You can then track your package’s progress through the courier’s website.

Currently, Vebomall does not accept returns.

We understand that sometimes unforeseen circumstances may necessitate a return. However, due to the nature of our products and to maintain the best possible prices for our customers, we currently do not accept returns on any items.

Order Cancellation

If you need to cancel your order, please contact us as soon as possible at mail@vebomall.com] We will do our best to accommodate your request if the order has not yet been processed. However, once processing begins, we unfortunately cannot cancel the order.

Exceptions

There may be unforeseen exceptions to this policy due to special circumstances. In such cases, we will contact you directly to discuss a suitable resolution.

Contact Us

If you have any questions regarding our shipping or return policy, please don’t hesitate to contact us using the following methods: